Contact Our Support Team
Our dedicated customer support team is available to assist you with any questions or concerns regarding your gaming experience. We are committed to providing prompt and professional assistance while ensuring compliance with Ontario’s gaming regulations and responsible gambling standards.
Available Communication Channels
We offer multiple convenient ways to reach our support specialists. Our live chat feature provides instant assistance for urgent matters and general inquiries. For detailed questions or account-related issues, contact us via email at [email protected]. You may also reach our Canadian support line at 1-800-555-0199, available Monday through Sunday from 9:00 AM to 11:00 PM EST.
Support Departments and Response Times
- Technical support for gaming platform issues and payment processing
- Account verification and security department for identity confirmation
- Responsible gaming support for self-exclusion and limit-setting assistance
- General customer service for promotional inquiries and account management
Response times vary by channel: live chat provides immediate assistance, email responses within 24 hours, and phone support offers real-time resolution.
Last updated: January 20, 2026